• A great man shows his greatness by the way he treats little men
  • When dealing with people, remember we are not dealing with creatures of logic instead creatures of emotions
  • It takes character and self-control to be understanding and forgiving
  • Sharp criticisms and rebukes almost invariably end in futility
  • We should be hearty in our praise and approbation
  • Always give genuine compliments rather than flattery
  • The only way to influence people is to talk in terms of what the other person wants
  • Become genuinely interested in other people
  • Smile from your heart, the feeling of happiness will automatically follow
  • A person’s name is that person’s most sweetest sound in any language
  • Be a good listener and encourage others to talk about themselves
  • Always make the other person feel important, sincerely.
  • Talk to people about themselves and they’ll listen for hours
  • Hatred is never ended by hatred but by love
  • Avoid arguments. Even if you win the argument, you lose the other person, which is a lose anyway.
  • Respect the other person’s opinions
  • Always fall on the sword first to give a sense of importance to the other person
  • A friendly approach and appreciation can make people change their minds more readily than all the storm in the world
  • He who treads softly goes far. Elicit a response of yes from the other person
  • If you want friends let them excel you, so they’ll feel important
  • Seeing things through the other person’s eyes may ease the tensions when personal problems become overwhelming
  • Dramatize your ideas to be more impactful
  • All men have fears, but the brave put down their fears and go forward, sometimes to death, but always to victory
  • Begin with praise and not with criticism
  • Ask questions to give suggestions and not give orders
  • Give the others a fine reputation to live up to

Now, over to you..

I would love to know you what were your key takeaways from this book. Feel free to share in the comments below.